Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre.

We are proud to have award-winning leaders who has “walked the talk” and “been there, done that” heading the management team in CCM.

We are more than an outsourcing contact centre. Besides our inbound and outbound services, we provide insourcing services where we recruit and train agents for established contact centres in Malaysia.

We envision ourselves to be the best local brand in the contact centre industry for both outsourcing and insourcing services.

We are in the people business.

Our clients are the reason for our business. We aim to always be interested in their business, to assist them to attain and exceed their business objectives.

Our people are the heart of our business. We seek to always listen and be interested in them to bring them to higher heights and career within CCM.