We envision ourselves to be the best local brand in the contact centre industry for both outsourcing and in-sourcing services.
We are in the people’s business. Our people give personal attention to each of your customers and assures that your business grows while in good hands.
We Love What We Do

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way.

We come to work every day with one simple belief – we too can make a difference for your customers. This is our lifelong goal simply because we love what we do.

Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre. We are more than an outsourcing contact centre. Besides our inbound and outbound end-to-end contact centre services, we provide insourcing services where we recruit and train agents for established contact centres in Malaysia.

在CCM,我们不会忘记让客户满意的原因,仅仅是因为我们也是客户。 我们非常热衷于自己成为一个快乐的客户,提醒我们如何以同样的方式对待他人。

我们所有人都对工作抱有一种简单的信念–因为我们热爱我们的工作,因此可以使客户的生活变得更好。 为您的客户带来改变是我们的终生目标。